Legal

Refund Policy

Last updated November 12, 2026.

Draft for counsel review before the shop opens (Keystone checklist, Step 4b). Nothing is sold on this site until then.

Digital Products: 30 Days

If a book, guide, toolkit or model isn't useful to you, write to hello@talonandcrown.com within 30 days of your order and we'll refund it in full. Your download links stop working when the refund is made.

Printed Copies

Each copy is printed to order, so we can't take back a copy in good condition. If a copy arrives damaged or misprinted, send a photo within 30 days of delivery and we'll replace it or refund it, your choice.

Bundles

The digital parts of a bundle follow the 30-day rule. For the printed hardcover in a bundle, the printed-copy rule applies. A First Board Edition refunded after the credits close keeps its handle in the credits, because the episode can't be changed.

Preorders

You can cancel a preorder for a full refund any time before it ships or is delivered.

How Refunds Are Paid

To the card you paid with, through Stripe, usually within 5 to 10 business days of our approval, depending on your bank.